Privacy Policy

1. Privacy Policy Overview

OGHub (hereinafter "we", "us", or "our") operates the website OGHub.fr. We act as the data controller of your personal data under the applicable regulations, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. We encourage you to read it carefully before using OGHub.

We take the confidentiality and security of your personal data very seriously.

2. Personal Information We Collect

2.1 Information collected automatically

When you visit OGHub, we automatically collect certain information about your device and browsing behavior, including:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Pages you visit and time spent on each page
• Referring website or search terms
• Clickstream data (how you interact with the site)
• Cookies and similar tracking technologies

This information is collected through Google Analytics (audience measurement) and Cloudflare (security and performance optimization).

2.2 Information you provide voluntarily

When you create an account or interact with our services, you may choose to provide:

• Email address (required for account registration and newsletters)
• Username (required)
• Discord username (optional, for profile enrichment)
• Steam username (optional, for profile enrichment)
• Any information you submit via contact forms

Payment information: When you subscribe to OG+ (our premium service via Stripe), we do not store your full payment details. Stripe, our payment processor, collects and processes this information securely.

3. How We Use Your Data (Purposes & Legal Bases)

We process your personal data for the following purposes:

Important: When you visit OGHub, technical data is automatically collected even if you do not have an account (e.g., via Google Analytics and Cloudflare). However, we do not use this data to personally identify you.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and display personalized ads. The main categories are:

• Essential cookies: Required for site functionality (login, security). No consent needed.
• Analytics cookies: Google Analytics – helps us understand site usage.
• Advertising cookies: Google Adsense – delivers personalized ads based on your interests.

You can manage your cookie preferences at any time via our cookie banner or your browser settings. For Google Adsense, we request your explicit consent before placing non-essential cookies.

Learn more about how Google uses cookies: Google's Privacy & Terms

5. Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Account data (email, username): For as long as your account is active. If you stop using your account, we may keep it for 3 years after last login before deletion.
• Discord/Steam usernames (optional): Same duration as account data.
• Google Analytics data: 14 months (standard retention).
• Newsletter subscription: Until you unsubscribe.
• Payment data (Stripe): Handled by Stripe according to their retention policy.
• Server logs (Cloudflare): Up to 30 days.

If you wish to delete your account, please contact us at contact[at]oghub.fr. We will process your request within 30 days.

6. Your Rights (GDPR)

If you are a resident of the European Union or the UK, you have the following rights regarding your personal data:

• Right to be informed: You have the right to know how we process your data (this policy).
• Right of access: You can request a copy of your data.
• Right to rectification: You can correct inaccurate data.
• Right to erasure ("right to be forgotten"): You can request deletion of your data.
• Right to restrict processing: You can limit how we use your data.
• Right to data portability: You can receive your data in a machine-readable format.
• Right to object: You can object to processing based on legitimate interests (e.g., analytics).
• Rights related to automated decision-making: We do not use automated decision-making that significantly affects you.

To exercise any of these rights, contact us at contact[at]oghub.fr. We will respond within 30 days.

You also have the right to lodge a complaint with your local supervisory authority, such as the CNIL (France) or your national DPA.

7. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA) to the following countries:

• United States: Google (Analytics, Adsense), Cloudflare, Resend, Stripe
• Canada: Some Stripe infrastructure

For transfers to the US, we rely on:

• The EU-US Data Privacy Framework (for certified entities like Google)
• Standard Contractual Clauses (SCCs) adopted by the European Commission, including supplementary measures where required

You can request a copy of these safeguards by contacting us.

8. Third-Party Services (Sub-processors)

We use the following third-party services that process your personal data:

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS/SSL)
• Access controls and authentication
• Regular security audits
• Cloudflare security features (WAF, rate limiting)

However, no method of transmission over the Internet is 100% secure. You use OGHub at your own risk.

10. Legal Disclosure

We may disclose your information if required by law (e.g., court order, subpoena) or if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation
• Protect our rights or property
• Prevent or investigate fraud or security issues
• Protect the safety of users or the public

11. Links to Other Websites

OGHub may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

12. Children's Privacy

OGHub is not intended for children under 13 (or under 16 in certain EU countries). We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were made. We encourage you to review this page periodically.

14. Contact Information

For any questions, to exercise your rights, or to request account deletion:

• Email: contact[at]oghub.fr
• Mail: OGHub (contact form only – no physical address required for a personal project)

We aim to respond to all requests within 30 days.